Shipping policy
Thank you for shopping at Popaholics Pop Shop. We are committed to delivering your order safely and as quickly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times may vary depending on your location:
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Canada: 3–10 business days
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United States: 5–12 business days
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International: 7–21 business days
Please note that delivery times are estimates and may vary due to customs, weather, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package’s delivery progress.
Packaging
All items are carefully packaged to ensure they arrive in good condition. For collectible items such as blind boxes, we take extra care to protect both the product and packaging.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery so we can assist you in resolving the issue.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect addresses provided by customers.
If you have any questions regarding shipping, please contact our support team and we will be happy to assist you.